Pogo has released a statement regarding Tile Hero:
We’re aware of issues affecting some players in Tile Hero, including game progress not displaying correctly and lives not being awarded or replenished as expected.
Our team is actively investigating these issues and working to understand the full impact. We know how frustrating it can be when your progress or ability to play is affected, and we appreciate your patience while we work toward a resolution.
We’ll provide updates here as soon as more information is available.
I’ll be sure to keep you posted here when these issues have been resolved.
Thank you for letting us know