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Service Update: Poker Town

Pogo Service Update

Pogo has released a statement regarding Poker Town:

We’re aware of an issue where Season 1 of the Prize Track ended earlier than expected, despite prior communication that it would be extended. As a result, some players experienced a reset of their progress and were prompted to purchase the next Prize Track, leading to unintended purchases.

This was not our intention, and we understand how frustrating this experience may be.

Our team is currently investigating the issue and working on a resolution. We will be providing make-good compensation to affected players and will share more details as soon as they are finalized.

Thank you for your patience while we work to make this right.

We’ll be sure to keep you posted here when this issue has been resolved.


Comments

Cathy says

Thank you for letting us know

Bonnie says

Thanks, I was wondering what that was all about yesterday,

Maria M. says

Yes I purchased the Prize Track yesterday
So will I be reimbursed because I noticed after I purchased it that it is the same as the Previous Prize Track

Pogo Fans says

Yes, you’re included in the group of players affected by the early reset. You will receive make‑good compensation once Pogo finishes their investigation and finalizes the details.

Secondact22 says

I also purchased the prize track 2 times.. I hope my gems will be returned.

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