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Service Update: Lucky Cat Bingo

Pogo Service Update

Pogo has released a statement regarding Lucky Cat Bingo:

We understand that some of you are experiencing loading issues and cards not appearing if the game loads up. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we’ll share any updates with you as soon as we have them. Thank you for your understanding.

We’ll be sure to keep you posted here when this issue has been resolved.

Have you noticed any other issues? Please let us know so we can include them in the current list of issues.


Comments

Beverly L. says

I have four games that won’t load: solitaire home story, garden blast, pogo slots and now matching moments. The Pogo site is not as much fun anymore!

Lisa says

Thanks for letting us know, I hope they can get these issues sorted out soon.

Adrienne says

All my games are now loading but was having issues with some of the same ones. My only issue now is that notice for the new badge for Matching Moments came late to me and I had/have already gotten to Level 33. Any way I can get the badge for getting 10 Levels.
Thanks and have a good day..

Dave says

Unfortunately, no. I never activated the badge either, and I’m already at level 40. We’ll need to win those 10 levels starting from where we are now.

Cindy says

Lot’s of issues here!! I have the same problems as all of the above have, except I have been cheated out of money in Monopoly Sudoku. It’s tough trying to finish a daily or weekly or even the special events when the games mess up!! We all pay good money to be members of POGO> I thought we weren’t supposed to have popups, but it seems like I keep getting one about in the Constellation that just ended! It gets in the way of playing. Maybe you need to rethink this idea!!

Cheryl says

When this happens to a game in a challenge with a badge possible it screws up everything. Then you can’t complete it in the timeframe etc. It’s not the end of the world but many people work hard on these challenges and some games are hard enough without having issues like these.

Nina says

In Merge Academy I can’t purchase any more space in the cabinet and Home story takes your power ups.

Paulette L. says

Never got my 110 gems for renewal

Dave says

You will need to contact Pogo for assistance on this matter. You can do so by visiting the URL below:

https://help.ea.com/en/articles/ea-account/troubleshoot-pogo/

Scroll to the very bottom of that page and click on the “Contact Us” button.

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