Pogo has released the following statement regarding accounts lapsing despite auto-renew being enabled : We understand some of you are facing an issue where your accounts lapse despite having auto-renew enabled and valid credit card information. After receiving an email prompting renewal, you’re awarded only 30 gems instead of the expected 100 renewal gems. Please …
Pogo has released the following statement concerning Garden Blast : We understand that some of you are experiencing a black background when loading into Garden Blast. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we’ll share any updates with you as soon as we have them. Thank …
February 6th Update : We’d like to provide an update. As you may know, the Season Pass is no longer available, and you should be able to enjoy Solitaire Home Story without issues. No Season Pass was scheduled for yesterday. If you purchased the Season Pass, your gems will be refunded. We’re currently collecting data …
Pogo is looking for your opinion on how satisfied you are with Spades HD in their new February Monthly Player Survey. This month, Pogo is looking for your feedback on : How frequently do you play the game Spades HD? How satisfied are you with the game? How would you rate the difficulty of it? …
Pogo is looking for your opinion on how satisfied you are with Jungle Gin HD in their new January Monthly Player Survey. This month, Pogo is looking for your feedback on : How frequently do you play the game Jungle Gin HD? How satisfied are you with the game? How would you rate the difficulty …
January 17th Update: We’ve resolved the issue where players weren’t receiving a spin after completing a challenge in the Lucky Spinner Event. You should now receive spins as expected. If you’re missing any spins, we’re working on a resolution to make it right. We’ll share more information as soon as it’s available. Pogo has released …
February 10 Update: We have resolved the issue with missing renewal gems. If you experienced this problem between November 29 and January 24, your missing gems have been awarded. For players affected between January 25 and February 7, you will receive your renewal gems shortly. Thank you for your patience as we addressed this matter. …
Pogo has released the following statement concerning Pogo Bingo Jam : We understand that some players may be confused about the free challenges appearing on Pogo.com. These challenges are part of the ongoing Pogo Bingo Jam event. To activate them, please complete the first bingo board. Thank you for your understanding. How far you you …
Pogo has released the following statement concerning StoryQuest : We understand that some of you are encountering difficulties purchasing “Greater Expectations, Part 2, Episode 1” in StoryQuest. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we’ll share any updates with you as soon as we have them. …
Pogo has released the following statement concerning Solitaire Home Story : We understand that some of you are experiencing an issue where a blue sunburst appears, preventing your games from loading. Additionally, after playing one game, you might find that subsequent games fail to load. Please know that our team is actively investigating this issue. …