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Pogo News

Find all the latest news straight from Pogo HQ – game launches, updates, and feature announcements. We also track official service alerts for games, plus monthly player surveys and special promos like free Pogo Gems.

From game launches to feature rollouts, we focus on official Pogo news players actually care about.


August 2025 Monthly Player Survey

Pogo is looking for your opinion on communication around the sunsetting of games in their new August Monthly Player Survey. This month, Pogo is looking for your feedback on: How would you rate the communication around the sunsetting of games? Which, if any, farewell activities did you participate in? Was it easy for you to …


Beware of Fake

Recently, a few members of our community reached out after encountering a fake “Pogo customer support” website that charged them for assistance. Unfortunately, even after paying, their game issues remained unresolved. These websites are not affiliated with Pogo or Electronic Arts – they are scams designed to steal your money and personal information. The ONLY …


Service Update: Garden Blast

August 1 update: This issue has been resolved. We thank you for your patience. Pogo has released another statement regarding Garden Blast: We understand that some of you are experiencing issues with levels where beetles and butterflies are present. Please know that our team is actively investigating this issue. We truly appreciate your patience, and …


Service Update: Garden Blast

UPDATE: The Garden Blast update is now live! Pogo has released the following statement regarding Garden Blast: We wanted to inform you that Garden Blast will be undergoing maintenance starting from July 28th at 11:00 PM PT until July 29th at 9:00 AM PT. During this time, the game will not be accessible as we …


Service Update: Treasure Trove Event

Pogo has released the following statement regarding the Merge Academy Treasure Trove event: We understand that some of you are experiencing issues where you’re not receiving badges in the Merge Academy Treasure Trove Event. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we’ll share any updates with …


Service Update: Merge Academy

June 6 Update: This issue has been resolved and you should earn energy as expected in Merge Academy. Thank you for your patience. Pogo has released the following statement concerning Merge Academy : We understand that some of you are experiencing issues with earning energy in Merge Academy. Please know that our team is actively …


Saying Goodbye to More Pogo Games

Pogo is refining its lineup and has recently announced that the following games will be retired on June 2: Jewel Academy Cookie Connect Lumeno StoryQuest Winter Wonderland Cross Country Adventure Paranormal Destinations Check out our Retired Pogo Games page for a complete list of all previously retired games. The decision to remove these games enables …


Service Update: Auto-Renew

Pogo has released the following statement regarding accounts lapsing despite auto-renew being enabled : We understand some of you are facing an issue where your accounts lapse despite having auto-renew enabled and valid credit card information. After receiving an email prompting renewal, you’re awarded only 30 gems instead of the expected 100 renewal gems. Please …


Service Update: Garden Blast

Pogo has released the following statement concerning Garden Blast : We understand that some of you are experiencing a black background when loading into Garden Blast. Please know that our team is actively investigating this issue. We truly appreciate your patience, and we’ll share any updates with you as soon as we have them. Thank …


Service Update: Solitaire Home Story

February 6th Update : We’d like to provide an update. As you may know, the Season Pass is no longer available, and you should be able to enjoy Solitaire Home Story without issues. No Season Pass was scheduled for yesterday. If you purchased the Season Pass, your gems will be refunded. We’re currently collecting data …